Voicemail Directions

MyActivEdge Voicemail Box Instructions

1) Dial one of the access numbers listed below. In some locations, you can dial *333 from your line as a speed dial to your voicemail box.

*If you are checking from a different phone, you can dial the access number and enter your telephone number, including area code.

Access Numbers:

Ft Smith - 479 242-0001

Sallisaw - 918 790-0001

Van Buren - 479 922-0001

Fayetteville - 479 455-0001

Springdale - 479 303-0001

Rogers - 479 230-0001

Bentonville - 479 245-0001

Toll Free - Available Upon Request

2) Enter your PIN (default PIN code is 1436). If you have a need to access a voicemail box different than from the line from which you are calling, pressing *# at this point will "backup" the system and allow you to enter a mailbox number.

3) The first time you check your voicemail it will walk you through the setup for your pin & record your greeting/message. After your initial setup is complete, it will begin playing your messages by default.

4) Message playback menu:

1) Replay message

2) Save message

3) Delete message

4) Forward Message

*) Exit to main menu

5) Main menu:

1) Listen to voicemail messages.

4) Send a message.

9) User options (Changes greeting, PIN, or playback options)

*) Exit

If you would like to check your voicemail messages online, visitwww.MyNewRoads.com and click “ActiveEdge Voicemail.” Your Account number is your 10 digit Telephone number. This also allows you to setup your Voicemail box to send a notification email everytime there is a voicemail left if your mailbox. You will need to have RealPlayer installed on your PC to listen to Voicemail messages via the Internet.