Billing Definitions

DUE DATE

Newroads Telecom bills are due by the Due Date.  Late Fees will be charged on any balance remaining 5 days after the Due Date.

EUCL
End-User Common Line Charge - This is an FCC fee that local phone companies charge  to recover a portion of the costs of connecting you to the telephone network.  

LNP
Local Number Portability Charge - This is a fee that the FCC allows local phone companies to charge to recover certain costs of providing residential and business telephone customers with the ability to  retain, at the same location, their existing local telephone numbers when switching from one local  telephone service provider to another.      

FUS
Federal Universal Service Fee - A fee charged as part of a federal program to subsidize local  telephone service for low-income consumers or those who live in areas where the cost of providing  telecommunications services is exceptionally high.  It also covers discounted communications services for schools, libraries, and rural health care facilities.  

PRORATES
Your first bill for a Newroads Service should contain a pro-rate amount.  This is the billing for the partial month of service, prior to the the first month's billing.  Pro rated amounts can vary depending on when the service went active in relation to the normal billing date.  Because of pro-rate amounts, your first bill will be higher than following months.

Example of  billing statement for a new service:

Service established on July 9^th.

Pro-rated charge for the period of July 9^th through July 20^th. - 12 extra billing days

Full-month service charge for July 21^st through August 20^th.  -  1 normal billing month.

Installation / Setup / Deposit fees, if applicable.

Total account balance will be due by August 10^th.  

The Balance Due will be for 1 month + 12 days service.

The next billing statement will then be for service from August 21^st - September 20^th, which is 1 normal billing month without prorates, and will be due by September 10^th.

FREE MINUTES

Free minutes of long distance usage are labeled on your bill if the entire call was applied to your free minutes.  If the long distance call uses a combination of free minutes and billable minutes, then the adjusted billable charge will be shown.  For example, a 62 minute call, may use 60 free minutes and then 2 billable minutes.  Therefore, the call will show as a 62 minute call that costs $.14 (7¢ per minute for the 2 billable minutes), instead of $4.34.  If you do not see the full amount of your free minutes labeled as FREE, look for a call that could be using a combination of free and billable minutes.